
Simply stated — this company does not provide the best rates or customer service. What they do provide are fees that will unexpectedly drain your wallet.
I held insurance with this company for the better part of five years. (Should have canceled sooner, but multiple policies initially helped keep the premium rates low.)
Examples of problems/complaints that occurred with this company:
In multiple instances, the company did not cash my premium check on time - even though payment was sent well before the due date. I pay every bill as soon as its received. Complaining did no good. This left me stuck paying late fees. I have not had this problem with other companies.
Tags: , Hartford Insurance Group - Auto, Insurance, Personal Finance