Personal Finance

Last month I did a refinance with Quicken Loans and found the entire process to be simple, fast and easy. Customer service in my case was outstanding, with excellent communication from the folks at Quicken Loans.

I was previously in a 5 year arm that had adjusted in February. It adjusted up to a little over 6% (from just under 5%) which increased our payment some, but it wasn’t terrible. At the time, I had hoped to refinance into a either a 30 year fixed or another 5 year arm, depending on which gave me the best rate. Unfortunately, at that time, rates were higher than what my arm had adjusted to, so we decided to wait it out and just keep an eye on rates until they fell below our current rate.