Personal Finance

Horrible Service & Policy Washington Mutual Bank I had an online CD with Washington Mutual Bank that matured, and I called t...

Quicken Loans = Easiest Mortgage Experience EVER! Quicken Loans I had a great experience with Quicken! Super easy.I had a bunch of people c...

This will be my first and last dealing with Everbank and their subsidiary EverHome Mortgage. I did not choose this lender. My mortgage broker did. The mortgage process did not go smoothly. That should have been the first red flag. Many documents were requested right at the last minute. This delayed closing by a week. We closed in late March 2008.

Once we closed we found they didn’t have our address right. Still haven’t. I updated it several times with them. All communication has been by phone. Maybe internet banks don’t know how to use the post office or address correspondence. This is a major concern because of end-of-year reporting to IRS as well as for our own records. AND this particular “internet bank” also never offered us online services either.

They sold our mortgage after the first month and then sent that first month’s payment to the new lender, CitiMortgage. Now they want us to send them that “missing payment”.

It is EverHome’s responsibility to correct their mistake by working with CitiMortgage. Instead they harass their ex-customers. I don’t appreciate 7 AM phone calls.

We also never got the original mortgage transfer letter to CitiMortgage. I asked three times for copies and never received any. I got that information over the phone after trying three times. We have had no problems with Citi.

We have probably had 8-10 mortgages, lines of credit, refinances in the past 20 years. We have had a mortgage sold before, but I have never had a worse experience dealing with any financial institution.

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Final Verdict is in: Thumbs Up! USAA Group Auto We had been with USAA for four years for all our insurance needs -- home, l...

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Chase Credit Cards unreasonable fees, hiked interest rates! Chase Manhattan Chase credit cards; DON'T GIVE CHASE YOUR BUSINESS!!!!!! I had 2 cards from...

Associated Bank, I Have Had Enough! Associated Bank Address: 401 East Kilbourn Avenue, Milwaukee, WI 53202 Number of Branches: 56 ...

Washington Mutual worst bank in my 55 years Washington Mutual Bank My mother developed Alzheimer's disease a few years ago. Her husband (my s...

Satisfied Washington Mutual Customer for 12 Years Washington Mutual

Pentagon Federal Credit Union… the gift that’s kept on giving Pentagon Federal Credit Union