Washington Mutual Platinum MasterCard: Credit Card with Nothing Great to Offer Washington Mutual Credit card offers are a common occurrence at my household. I expect to fin...
Washington Mutual worst bank in my 55 years Washington Mutual Bank My mother developed Alzheimer's disease a few years ago. Her husband (my s...

I had an online CD with Washington Mutual Bank that matured, and I called to cash it in. I went through a prolonged automated menu system before reaching a person. Then I was transferred to four different departments, then told I was to be transferred again and the call was cut off. The next time I called I was transferred two more times. Then I was asked 3 “public domain” security questions, only one of which applied to me, then told that I failed the security test. There’s a flaw in the system — I know the answers to my own life better than they do. Next they said that the only way to get my money was to write a letter and have it NOTARIZED. My impression is that theyre trying to make it as difficult as possible to withdraw your money. I’ve had a lot of CDs with many banks, and no other has ever required notarizing.
I was calling from my home phone and had already entered my account number and SSN. I was asking that the money be sent to the account holder (me) at the address of record. Wheres the risk? What’s the worst that could happen here — they send the money to the person who deposited it.
Also, the reason I was closing the CD is because Bankrate.com has WaMu rated at 1 star — the worst rating.
Satisfied Washington Mutual Customer for 12 Years Washington Mutual Address: 400 East Main Street, Stockton, CA 95290 Details: With PC Banking you ...
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