Personal Finance

Pentagon Federal Credit Union… the gift that’s kept on giving Pentagon Federal Credit Union I became a member of Pentagon Federal Credit Union (PFCU) in May 1994, as I...

Sun Trust Bank Pleased So Far SunTrust Bank Address: 303 Peachtree St. NE, Atlanta, GA 30308 Details: Through the power of ...

In September of 2006 I opened an account with NFCU on the recommendation of one of my financial advisors. Great company he told me, great place to keep some money. So as I was funds limited at the time, I put only $300 into a savings account, and elected to do all transactions electronically as a means of saving paper. As I only had a small amount in the account, I didn’t check it for a few months, then when I tried to access my account online, I realized I’d forgotten my password and I managed to lock up the account due to failed logon attempts. Time went by, I’d get an email saying a new account statement was ready to view electronically, but the account was locked and I just didn’t bother to call to get it unlocked. So part of this was my fault.

Fast-forward about 20 months to now. I receive a paper statement in the mail saying my account is in danger of receiving a service charge of $15 due to low funds, and my current balance: $105. What happened to the other $195 I ask? Turns out I’d been getting a “non active account fee” of $10/month deducted all along, which because I hadn’t been logging in, I wasn’t aware of. Gee I wish someone at NFCU had told me sooner! Anyway, I withdrew the remaining money and closed the account. As I said, I was partly to blame for not checking on the account regularly, but it was a savings account with $300! Not a checking account. Doing business like this is going to guarantee NFCU a limited future, no doubt.

Sun Trust Bank Pleased So Far SunTrust Bank Address: 303 Peachtree St. NE, Atlanta, GA 30308 Details: Through the power of ...

Washington Mutual worst bank in my 55 years Washington Mutual Bank My mother developed Alzheimer's disease a few years ago. Her husband (my s...

Banking the Friendly Way Community America Credit Union Community America Credit Union is a "member owned" credit union. The ads I ...

Do not open up a Help Card credit Card! HelpCard The "Help Card" -under the marketing of HC Processing Center- is a credit c...

How National City Lost 100K of My Money National City Address: 1900 East Ninth Street, Cleveland, OH 44114 Details: National City Cor...

Satisfied Washington Mutual Customer for 12 Years Washington Mutual Address: 400 East Main Street, Stockton, CA 95290 Details: With PC Banking you ...

Big on credit cards, not on banking Capital One

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